Overview
Keep subscription access and payment details current.
Before you start
No prerequisite guide is required.
Step-by-step guide
Step 1
Open billing and review the current subscription status
Open /account and open billing and review the current subscription status.
Visual guidance · desktop
The workspace shows the correct plan and any required recovery action.
Open /account and look for: subscription status and billing portal action.
Expected result: The workspace shows the correct plan and any required recovery action.
If it fails: If the expected state does not appear, use the page retry action and confirm your workspace and permissions.
Tips
- Complete the workflow in the workspace where the underlying customer data belongs.
Common mistakes
- Working in the wrong workspace. Confirm the workspace switcher before making changes.
Troubleshooting
- The control is unavailable: Check your role, plan and integration health, then retry.
Best practice
Use this workflow to achieve: Keep subscription access and payment details current.
Continue in Gain Momentum
Open the feature for this guide when you are ready to apply it.
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