How we handle account and workspace data

We process account details such as name and email, workspace membership and settings, plus the CRM, campaign, conversation, meeting and integration data that customers choose to add or connect.

We use data to authenticate users, operate the selected workspace, provide support, secure the platform, process subscriptions and improve the product. Optional acquisition analytics are only recorded after consent.

Data is organised by workspace. Membership, role checks and server-side authorisation are used to limit access to the people who should be able to see or manage it.

Stripe processes checkout and subscription payments. We also use service providers for cloud hosting, transactional email and, where enabled, AI and connected integrations. We do not sell customer data.

Workspace data is retained while the subscription is active. Signed-in users can request a data export or start a verified deletion request from Account. We confirm the requested scope before processing it and retain data where required for legal, security or billing reasons.

For privacy, security, access, correction, export or deletion questions, email security@gainmomentum.today. If UK or EU data protection law applies, we will handle verified requests in line with the applicable requirements.