CRM and Pipeline · 8 min · Beginner

Use the CRM and pipeline

Manage contacts and progress opportunities with clear outcomes.

Overview

Keep ownership, stage and next action accurate.

Before you start

No prerequisite guide is required.

Step-by-step guide

Step 1

Open an opportunity and update its stage and next Action

Open /pipeline and open an opportunity and update its stage and next action.

Use the CRM and pipeline: pipeline stages and opportunity detail
Illustrative demo — The pipeline reflects the current commercial reality.

Expected result: The pipeline reflects the current commercial reality.

If it fails: If the expected state does not appear, use the page retry action and confirm your workspace and permissions.

Tips

  • Complete the workflow in the workspace where the underlying customer data belongs.

Common mistakes

  • Working in the wrong workspace. Confirm the workspace switcher before making changes.

Troubleshooting

  • The control is unavailable: Check your role, plan and integration health, then retry.

Best practice

Use this workflow to achieve: Keep ownership, stage and next action accurate.

Continue in Gain Momentum

Open the feature for this guide when you are ready to apply it.

Open feature